Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
Kathleen's Avatar

Cannot Publish

open 3 09 Apr, 2021 03:24 PM by dmitri
Dawn Drake's Avatar

not allowing collaboration

open 3 04 Jan, 2021 06:55 PM by dmitri
Shayna Gladstone's Avatar

Card Declined

open 1 23 Dec, 2020 05:50 PM by dmitri
Howard's Avatar

405 Not Allowed

open 6 15 Dec, 2020 01:40 PM by dmitri
Blake Leyh's Avatar

Can't confirm or access a new account

open 10 20 Nov, 2020 10:21 PM by dmitri
Marco's Avatar

free fancy listings?

open 3 11 Jul, 2020 01:45 PM by dmitri
oursilentcanvas's Avatar

No Link for Soundcloud

open 5 30 Dec, 2019 04:57 PM by dmitri
Travis Benson's Avatar

Unable To Upload Photo

open 5 23 Aug, 2019 10:08 PM by Travis Benson
Arek Pietrzak's Avatar

New Account / Sign up - Not Getting Confirmation e-mail ?

open 2 21 Jul, 2019 07:00 AM by Arkadiusz Pietrzak
ben's Avatar

I payed for Press Release writing on Dec 15 and haven't heard a thing since.

open 0 31 Dec, 2018 11:20 PM by ben
Sonya Gregory-Hayes's Avatar

Creating a New Dispatch

open 1 17 Sep, 2018 08:09 PM by dmitri
Gary Todd's Avatar

Can't sign in as CD Baby Artist

open 3 07 Feb, 2018 02:39 PM by dmitri
Nicholas Bell's Avatar

Password

open 0 12 Oct, 2017 05:58 PM by Nicholas Bell
Elise's Avatar

Story Dispatch

open 1 03 Jul, 2017 01:52 PM by dmitri
Peter's Avatar

are you human / sign in not working

open 9 24 Jan, 2017 01:49 PM by Matthew
Brad Lauretti's Avatar

Is this site still live?

open 0 05 Sep, 2016 11:52 PM by Brad Lauretti
Christie Grace's Avatar

Did not mean to pay 250.00 !!!

open 1 05 Sep, 2016 08:15 PM by Christie Grace
Eric Mcelroy's Avatar

Help

open 3 03 Aug, 2016 01:37 PM by dmitri
james's Avatar

send today?

open 0 20 May, 2016 05:08 PM by james
Sarantos's Avatar

my account

open 0 12 Apr, 2016 09:00 PM by Sarantos
Jess Eliot Myhre's Avatar

Downgrading difficulty

open 0 30 Mar, 2016 06:32 PM by Jess Eliot Myhre
Sarah's Avatar

My dispatches aren't showing any distribution schedule.

open 0 02 Mar, 2016 06:11 PM by Sarah
David Cain's Avatar

SoundCloud

open 0 02 Feb, 2016 06:47 PM by David Cain
Antony's Avatar

Can't access my profile

open 0 26 Jan, 2016 07:26 PM by Antony
Alexa Peters's Avatar

trying to upload an album of MP3s and it won't work

open 0 06 Jan, 2016 07:35 PM by Alexa Peters
Lonny Shavelson's Avatar

Can't sign on after confirming

resolved 1 26 Aug, 2015 02:24 PM by dmitri
benjamin graham's Avatar

can't log on

open 1 12 Aug, 2015 08:51 PM by benjamin graham
contact's Avatar

Upcoming News section on artist profile should not display old news

open 3 04 Aug, 2015 11:47 PM by contact
jenni sperandeo's Avatar

charged for a "fancy listing"

open 0 09 Jul, 2015 05:57 PM by jenni sperandeo
Brittany's Avatar

Error Message When Uploading Song

open 1 11 Jun, 2015 11:56 AM by dmitri

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