dmitri on 10 Jan, 2022 03:33 PM
Officially, we have a no refund policy since we cannot guarantee results
for PR. However, it does appear that something went wrong with your
Dispatches. So we have refunded you everything you spent with StoryAmp.
Apologies for the delay with the holidays. We appreciate you giving
StoryAmp a shot and we do not want you to have any bad feelings for taking
the risk. We should be even now and wish you the best of luck!
dmitri on 19 Jan, 2022 03:22 AM
StoryAmp sends out Dispatches 6, 4, and 2 weeks before the release date. So
one possibility is you entered it too late. Another possibility is that our
press list for the genre seletected wasn't as strong as other genres.