Subdomain is Invalid at Sign Up.

Everett's Avatar

Everett

18 Jan, 2013 05:17 PM

Hi there. I was trying to sign up for a new artist account, but after filling out the form and proving I wasn't a human, I clicked "sign up", and the message, "Subdomain Invalid" popped up. I tried three separate times, and it happened each time. Just curious is there is something wrong with the page, or I'm doing something wrong on my end.

Thank you very much.

  1. Support Staff 1 Posted by dmitri on 18 Jan, 2013 06:42 PM

    dmitri's Avatar

    Hi Everett,

    If you proved you WEREN'T a human -- as you said above, than our website is working perfectly! ;)

    Assuming you meant that you proved that you are a human, than something is wrong on our end. What type of computer are you using and what Internet browser and version do you have? If it is Explorer, I have to admit we have struggled to make our website work consistently in Explorer. Please try Firefox, Chrome, or Safari. Occasionally,. AreYouAHuman has a temporary problem, so you may just need to re-try now that some time has passed. There could also be some problems if you have Java scripts turned off in that computer/browser. If it is still not working, please let me know what browser you are using and I will test it again on this end too. Thank you and I apologize for the inconvenience!

    Dmitri Vietze
    founder
    StoryAmp, LLC

  2. 2 Posted by Everett McKee on 18 Jan, 2013 10:31 PM

    Everett McKee's Avatar

    Hahaha. Oops! I am indeed alive!

    Thanks for the quick response. I'm using Firefox on a Toshiba laptop. I will check the Java scripts as well. I'll head back over and give it a shot. If the problem is still there for me, I'll fire it up again tomorrow, give it another shot, and then hit you back up.

    I appreciate your help, and look forward to being a part of StoryAmp!

    peace.
    Everett.

    ________________________________
     From: dmitri <[email blocked]>
    To: [email blocked]
    Sent: Friday, January 18, 2013 1:42 PM
    Subject: Re: Subdomain is Invalid at Sign Up. [Problems #93]

  3. 3 Posted by Everett McKee on 18 Jan, 2013 10:35 PM

    Everett McKee's Avatar

    Hey, Dmitri.

    Sorry to clog up your email, but I just tried, and everything worked just fine.

    Thanks again.
    Everett.

    ________________________________
     From: dmitri <[email blocked]>
    To: [email blocked]
    Sent: Friday, January 18, 2013 1:42 PM
    Subject: Re: Subdomain is Invalid at Sign Up. [Problems #93]

  4. Support Staff 4 Posted by dmitri on 18 Jan, 2013 10:56 PM

    dmitri's Avatar

    Rock and roll!

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac