Hi there. I was trying to sign up for a new artist account, but after filling out the form and proving I wasn't a human, I clicked "sign up", and the message, "Subdomain Invalid" popped up. I tried three separate times, and it happened each time. Just curious is there is something wrong with the page, or I'm doing something wrong on my end.
Thank you very much.
#1 Posted by dmitri Support staff on 18 Jan, 2013 06:42 PM
Hi Everett,
If you proved you WEREN'T a human -- as you said above, than our website is working perfectly! ;)
Assuming you meant that you proved that you are a human, than something is wrong on our end. What type of computer are you using and what Internet browser and version do you have? If it is Explorer, I have to admit we have struggled to make our website work consistently in Explorer. Please try Firefox, Chrome, or Safari. Occasionally,. AreYouAHuman has a temporary problem, so you may just need to re-try now that some time has passed. There could also be some problems if you have Java scripts turned off in that computer/browser. If it is still not working, please let me know what browser you are using and I will test it again on this end too. Thank you and I apologize for the inconvenience!
Dmitri Vietze
founder
StoryAmp, LLC
#2 Posted by Everett McKee on 18 Jan, 2013 10:31 PM
Hahaha. Oops! I am indeed alive!
Thanks for the quick response. I'm using Firefox on a Toshiba laptop. I will check the Java scripts as well. I'll head back over and give it a shot. If the problem is still there for me, I'll fire it up again tomorrow, give it another shot, and then hit you back up.
I appreciate your help, and look forward to being a part of StoryAmp!
peace.
Everett.
________________________________
From: dmitri <[email blocked]>
To: [email blocked]
Sent: Friday, January 18, 2013 1:42 PM
Subject: Re: Subdomain is Invalid at Sign Up. [Problems #93]
#3 Posted by Everett McKee on 18 Jan, 2013 10:35 PM
Hey, Dmitri.
Sorry to clog up your email, but I just tried, and everything worked just fine.
Thanks again.
Everett.
________________________________
From: dmitri <[email blocked]>
To: [email blocked]
Sent: Friday, January 18, 2013 1:42 PM
Subject: Re: Subdomain is Invalid at Sign Up. [Problems #93]
#4 Posted by dmitri Support staff on 18 Jan, 2013 10:56 PM
Rock and roll!
#5 Posted by Buy Web Visitor... on 03 Mar, 2025 01:54 AM
To the storyamp.com webmaster, Your posts are always a great source of knowledge.