Email has already been taken

Spam's Avatar


27 Dec, 2012 05:04 PM

As the music director of an alternative rock station, I received an email from an artist who wished to share their music with us. When I clicked the link to download the artist's three-song sampler, it asked me to sign in or sign up. I opted to sign up, but I did not realize at the time that the website was signing me up as an artist, rather than a journalist.

I noticed this error only after verifying my account, so I cancelled the account, intending to re-register as a journalist.. When I attempted to do that, however, I was given an error message stating "Email has already been taken".

How can this be fixed so that I can sign up as a journalist using that email address?

  1. Support Staff 1 Posted by dmitri on 28 Dec, 2012 12:38 PM

    dmitri's Avatar

    Hi there,

    I manually removed your email address from our system. Please apply for a journalist account here:

    Please let us know if the system still will not allow you to apply. Note that our journalist sign up process requires approval so that we do not accept non-journalists into our system.

    Thank you for your support of StoryAmp!

    Dmitri Vietze
    StoryAmp, LLC

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac