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I've been charged €237

microscopi's Avatar

microscopi

11 Jan, 2024 10:46 AM

Hello, I have a Pro plan for 5 artists at $100. In my profile, I have only activated 5 artists, but in the details of my plan, it states that I have 3 additional artists, costing me $160. That's an error, but also the last month I've been charged €237!

Could you please promptly refund this overcharge? We only want the 5-artist plan for $100, and that's the only one we've used.

 I love StoryAmp and I don't wanna left it, but I can't stand this high charges.

I look forward to your response.

Thank you!

  1. 1 Posted by microscopi on 14 Jan, 2024 09:50 PM

    microscopi's Avatar

    Hello, I'm waiting for your answer.

    Thank you

  2. 2 Posted by microscopi on 16 Jan, 2024 10:03 AM

    microscopi's Avatar

    Hello,

     I'm waiting for your answer.

    Thank you

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