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Error charging

Ruben Rojas's Avatar

Ruben Rojas

04 Jun, 2021 02:33 AM

Hey, how is it going?
You guys charged me 300$ on my card for no reason. I didn’t buy anything

  1. Support Staff 1 Posted by dmitri on 05 Jun, 2021 09:39 AM

    dmitri's Avatar

    Hi Ruben,

    Sorry about this error! We have refunded your credit card. We are trying to
    track down why this happened. Did you try to hire our writing services to
    write a bio or press release? Thank you for any information you can provide
    and truly sorry for this error!

    Thank you,

    The StoryAmp Team

  2. 2 Posted by Ruben Rojas on 07 Jun, 2021 04:44 PM

    Ruben Rojas's Avatar

    Hey, do you know how long does it take so I can see the money back to my account? Thank you!

    Sent from my iPhone

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