Card Declined

Shayna Gladstone's Avatar

Shayna Gladstone

23 Dec, 2020 05:09 PM


My card is being declined when I try to upgrade. It's my moms card in Michigan but I am living in Mexico. I'm not sure why it would be declined, I have the correct information on the card. I attached a screenshot of the declined message with my info.

Thank you,


  1. Support Staff 1 Posted by dmitri on 23 Dec, 2020 05:50 PM

    dmitri's Avatar

    Note that we don’t take American Express.

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