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23 Aug, 2019 09:09 PM
Hi! I'm unable to upload photos to my artist profile. It just keeps loading indefinitely whenever I try to save a file.
on 23 Aug, 2019 09:13 PM
Travis, what type of file (JPG, PNG?) are you uploading. How many MB?
on 23 Aug, 2019 09:29 PM
They're all JPG.
2.1, 3.9, 4.8 MB respectively.
on 23 Aug, 2019 09:30 PM
I will need to check with our dev team.
on 23 Aug, 2019 10:05 PM
Travis, our developer says:
“The file names have the brackets, e.g.,
which are not valid characters. I've renamed one of the pics and
re-uploaded, and he should see it now.”
Please remove the brackets. Thank you!
on 23 Aug, 2019 10:08 PM
Awesome thank you!
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