Creating a New Dispatch

Sonya Gregory-Hayes's Avatar

Sonya Gregory-Hayes

16 Sep, 2018 10:45 PM

Hello;

I'm trying to copy a paste a one-sheeter; the photo is not appearing at all and the copy is not lining up properly. Please advise; thanks.

  1. Support Staff 1 Posted by dmitri on 17 Sep, 2018 08:09 PM

    dmitri's Avatar

    Hi Sonya,

    Thanks for using StoryAmp! StoryAmp has a specific format when it sends out
    Dispatches to the media. It is not set up to paste text from a formatted
    document. Please remove formatting from the text and paste that in the text
    field (the Long Pitch of the Dispatch). Upload the photo, in the photo
    section. Try that and let us know if you have any additional problems or
    questions.

    Thank you!

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