Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
Steve 's Avatar

Unable to access music you promote in an email to me

open 0 14 Oct, 2022 07:09 PM by Steve
Carlos's Avatar

Deleting/closing old account

open 2 10 Oct, 2022 12:02 PM by dmitri
Juana Sky's Avatar

Dispatching

open 1 24 Mar, 2022 04:28 PM by dmitri
Ulises's Avatar

HELP - I had to make a quick change and my press release disappeared!!

open 1 22 Mar, 2022 04:41 PM by dmitri
Stuart Derdeyn's Avatar

Password won't reset/Won't take old one

open 1 20 Feb, 2022 12:32 PM by dmitri
incandescentmusique's Avatar

REFUND

open 3 19 Jan, 2022 03:22 AM by dmitri
incandescentmusique's Avatar

Refund

open 0 01 Dec, 2021 09:46 PM by incandescentmusique
incandescentmusique's Avatar

Premium plan and dispatches

open 0 29 Nov, 2021 10:01 PM by incandescentmusique
Ruben Rojas's Avatar

Error charging

open 2 07 Jun, 2021 04:44 PM by Ruben Rojas
Ruben Rojas's Avatar

300$ refund

open 0 04 Jun, 2021 05:57 PM by Ruben Rojas
Kathleen's Avatar

Cannot Publish

open 3 09 Apr, 2021 03:24 PM by dmitri
Dawn Drake's Avatar

not allowing collaboration

open 3 04 Jan, 2021 06:55 PM by dmitri
Shayna Gladstone's Avatar

Card Declined

open 1 23 Dec, 2020 05:50 PM by dmitri
Howard's Avatar

405 Not Allowed

open 6 15 Dec, 2020 01:40 PM by dmitri
Blake Leyh's Avatar

Can't confirm or access a new account

open 10 20 Nov, 2020 10:21 PM by dmitri
Marco's Avatar

free fancy listings?

open 3 11 Jul, 2020 01:45 PM by dmitri
oursilentcanvas's Avatar

No Link for Soundcloud

open 5 30 Dec, 2019 04:57 PM by dmitri
Travis Benson's Avatar

Unable To Upload Photo

open 5 23 Aug, 2019 10:08 PM by Travis Benson
Arek Pietrzak's Avatar

New Account / Sign up - Not Getting Confirmation e-mail ?

open 2 21 Jul, 2019 07:00 AM by Arkadiusz Pietrzak
ben's Avatar

I payed for Press Release writing on Dec 15 and haven't heard a thing since.

open 0 31 Dec, 2018 11:20 PM by ben
Sonya Gregory-Hayes's Avatar

Creating a New Dispatch

open 1 17 Sep, 2018 08:09 PM by dmitri
Gary Todd's Avatar

Can't sign in as CD Baby Artist

open 3 07 Feb, 2018 02:39 PM by dmitri
Nicholas Bell's Avatar

Password

open 0 12 Oct, 2017 05:58 PM by Nicholas Bell
Elise's Avatar

Story Dispatch

open 1 03 Jul, 2017 01:52 PM by dmitri
Peter's Avatar

are you human / sign in not working

open 9 24 Jan, 2017 01:49 PM by Matthew
Brad Lauretti's Avatar

Is this site still live?

open 0 05 Sep, 2016 11:52 PM by Brad Lauretti
Christie Grace's Avatar

Did not mean to pay 250.00 !!!

open 1 05 Sep, 2016 08:15 PM by Christie Grace
Eric Mcelroy's Avatar

Help

open 3 03 Aug, 2016 01:37 PM by dmitri
james's Avatar

send today?

open 0 20 May, 2016 05:08 PM by james
Sarantos's Avatar

my account

open 0 12 Apr, 2016 09:00 PM by Sarantos

Start a discussion in "Problems"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.