Fancy Listing Question
Hello,
I sent a support question early last week and never received a response. Here I am trying again. I upgraded to premium to have unlimited fancy listings but when I go to publish my dispatch, when I select fancy listing it says $250. I'm confused by this. Please clarify. I've attached a screen shot
Thank you.
Shayna
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Support Staff 1 Posted by dmitri on 04 Jan, 2021 06:20 PM
Hi Shayna,
Apologies for the delay during the holiday! The $25/month account is for
unlimited Fancy Listings for EVENTS. For releases (singles, EPs, albums,
videos) it's $250 per genre-specific press list you want to send to. Would
you like me to refund your $25? You may use the promo code rps50 for 50%
off the release Fancy Listing option.
Sorry for the confusion!
The StoryAmp Team
2 Posted by Shayna Gladston... on 04 Jan, 2021 07:05 PM
Yes, please refund the $25 to me. Thank you.
Could you please remind me of the benefits of paying for a fancy listing
again please?
3 Posted by shayna gladston... on 05 Jan, 2021 07:40 PM
Go ahead a refund me and I will use the code, thank you!
Support Staff 4 Posted by dmitri on 05 Jan, 2021 08:23 PM
Hi Shayna,
We have refunded you the $30. Thank you!
The StoryAmp Team