Fancy Listing Question

Shayna Gladstone's Avatar

Shayna Gladstone

04 Jan, 2021 05:25 PM

Hello,

I sent a support question early last week and never received a response. Here I am trying again. I upgraded to premium to have unlimited fancy listings but when I go to publish my dispatch, when I select fancy listing it says $250. I'm confused by this. Please clarify. I've attached a screen shot

Thank you.

Shayna

  1. Support Staff 1 Posted by dmitri on 04 Jan, 2021 06:20 PM

    dmitri's Avatar

    Hi Shayna,

    Apologies for the delay during the holiday! The $25/month account is for
    unlimited Fancy Listings for EVENTS. For releases (singles, EPs, albums,
    videos) it's $250 per genre-specific press list you want to send to. Would
    you like me to refund your $25? You may use the promo code rps50 for 50%
    off the release Fancy Listing option.

    Sorry for the confusion!

    The StoryAmp Team

  2. 2 Posted by Shayna Gladston... on 04 Jan, 2021 07:05 PM

    Shayna Gladstone's Avatar

    Yes, please refund the $25 to me. Thank you.

    Could you please remind me of the benefits of paying for a fancy listing
    again please?

  3. 3 Posted by shayna gladston... on 05 Jan, 2021 07:40 PM

    shayna gladstone's Avatar

    Go ahead a refund me and I will use the code, thank you!

  4. Support Staff 4 Posted by dmitri on 05 Jan, 2021 08:23 PM

    dmitri's Avatar

    Hi Shayna,

    We have refunded you the $30. Thank you!

    The StoryAmp Team

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