tag:support.storyamp.com,2011-09-16:/discussions/questions/453-cant-access-my-accountStoryAmp: Discussion 2020-12-19T02:09:00Ztag:support.storyamp.com,2011-09-16:Comment/484072022020-06-16T15:07:49Z2020-06-16T15:07:49ZCan't access my account<div><p>Hi RAS Creative,</p>
<p>Do you have an alternate email address you could use to start a new account<br>
again? If not, the best option would be to update your billing info with a<br>
credit card but then downgrade to the Free Account. If somehow you get<br>
charged when you were not expecting to switch back to the Premium plan,<br>
just let us know and we will credit it back.</p>
<p>Thank you!</p></div>dmitritag:support.storyamp.com,2011-09-16:Comment/484072022020-07-11T13:53:09Z2020-07-11T13:53:09ZCan't access my account<div><p>Hi RAS Creative,</p>
<p>Were you able to solve this problem with the solution we suggested?</p>
<p>Thank you!</p></div>dmitritag:support.storyamp.com,2011-09-16:Comment/484072022020-12-01T01:41:59Z2020-12-01T01:41:59ZCan't access my account<div><p><a href="LINK">TEXT</a></p></div>LeslieDove18tag:support.storyamp.com,2011-09-16:Comment/484072022020-12-19T02:08:59Z2020-12-19T02:09:00ZCan't access my account<div><p>Have you tried contacting their service support? Maybe your account was ban or something. Check <a href="https://games.lol/lilys-garden/">lily's garden</a> if you are looking for a best puzzle game available right now, more features will be added on the next update. You can also try <a href="https://chrome.google.com/webstore/detail/roblox-on-laptop-pc/mckfhicmgpkjgchildjdaiooedjnbmig">roblox pc</a> if you are looking for a multiplayer game to play with your friends</p></div>Jim Harxmon