fancy listings
Since a pro member gets free fancy listings to their events, why can't you allow a release to get that benefit now? There are no events to list, so no one is getting that. I have a new album coming out in June and it is inspired by the pandemic. I'd like more people to pay attention to songs like Limbo King, Pandemic, Quarantine and She-Devil. Why not? You can't be doing the same amount of business with no events happening.
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Support Staff 1 Posted by dmitri on 21 Apr, 2020 09:45 AM
Hello,
The Release Dispatch is $250 per release. If you would like to give it a
try, we can credit back your $30 monthly fee. We have found that the $250
feen to do release PR via StoryAmp is a fraction of the cost to hire a PR
firm.
Thank you,
The StoryAmp Team
2 Posted by Marco on 01 Jul, 2020 02:04 PM
I signed to a premium (5min ago) to get access to the free fancy listings. But didn't happen. So why Am I paying 30$ a month? I want my money back!
Support Staff 3 Posted by dmitri on 11 Jul, 2020 01:50 PM
Hi Josh,
We noticed that we never heard back from you on this, but it sounds like
you did not use the Premium Account, so we refunded your credit card the
$30 fee. Please let us know if you have any other questions. If you would
like to try the release Fancy Listing, use the code "rps50" for a 50%
discount which brings the fee down to $125 from $250.
Thank you,
The StoryAmp Team
4 Posted by Marco Tornnelly on 11 Jul, 2020 01:52 PM
Thank you so much for your help
On Sat., Jul. 11, 2020, 9:50 a.m. dmitri, <[email blocked]>
wrote:
Support Staff 5 Posted by dmitri on 11 Jul, 2020 01:54 PM
You bet. Stay safe out there and please try out StoryAmp when the time is
right. Please let us know if we can help out.
Take care,
The StoryAmp Team
6 Posted by Marco Tornnelly on 13 Jul, 2020 11:24 PM
Hi Dimitri.
You told me that the payment I did will be back to my credit card. But
didn't.
Can you take a look for me, please?
On Sat., Jul. 11, 2020, 9:54 a.m. dmitri, <[email blocked]>
wrote:
Support Staff 7 Posted by dmitri on 14 Jul, 2020 07:21 PM
Hi Marco,
I checked again and our billing software shows we refunded $30 on July 11.
Please check your credit card account and see if you got a $30 refund. If
it does not list StoryAmp, please look for either Gravity Payments or
Cheddar as those are the two companies we use to process payments and
refunds. Please give it another 48 hours and let us know if it has not
shown up in your account.
Thank you,
The StoryAmp Team
8 Posted by LeslieDove18 on 01 Dec, 2020 01:43 AM
TEXT
9 Posted by rexha03 on 18 Dec, 2020 07:18 AM
The UGC items were a good idea in my opinion cause now there are actually items people are more interested in. There are many good things about roblox but it still has its flaws. First of all roblox chat filter makes a lot of people frustrated because it doesn’t let us talk! I understand it is to keep roblox a safe platform but just filtering everything we are saying is outrageous!!! There are many things that I personally like about roblox.