tag:support.storyamp.com,2011-09-16:/discussions/questions/421-disconnecting-soundcloudStoryAmp: Discussion 2018-01-03T17:35:14Ztag:support.storyamp.com,2011-09-16:Comment/439486952017-11-03T19:38:29Z2017-11-03T19:38:32ZDisconnecting Soundcloud<div><p>Hi,</p>
<p>I need to disconnect the Soundcloud Player from my artists' accounts as they are outdated & we are no longer going to use Soundcloud. However, I see nothing that shows how to do this. Can someone please tell me how to do this?</p>
<p>Thanks!<br>
tiina</p></div>Tiinatag:support.storyamp.com,2011-09-16:Comment/439486952017-11-06T20:57:49Z2017-11-06T20:57:49ZDisconnecting Soundcloud<div><p>Hey Tiina,</p>
<p>From everything I can see, you no longer have Soundcloud connected for any artists. Let me know if I am mistaken but most of your artists are either using the StoryAmp music upload system or don't have any music at all.</p>
<p>Please let me know if this is incorrect and I will investigate further.<br>
Thank you,<br>
StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Comment/439486952017-11-13T21:30:45Z2017-11-13T21:30:46ZDisconnecting Soundcloud<div><p>Hi Dimitri,</p>
<p>Apologies for the late reply & thank you for the response + Soundcloud<br>
info.</p>
<p>What I am still seeing, however, is music that is appearing on the<br>
dispatches that is old & I don't know where it's coming from in order to<br>
delete it. I added a new playlist in the 'edit audio' section (select<br>
tracks from "Birds"), but I cannot find the other, old playlist /music for<br>
me to delete, as it doesn't show up on the 'edit audio' page/section. I've<br>
included a screenshot below of what this music looks like on the<br>
dispatches. Also, even though I select the new playlist to be added to the<br>
dispatches, it doesn't show up - only the old one does.</p>
<p>Could you tell me how I can delete this old music please? Let me know if<br>
you need any further info.</p>
<p>Thanks so much again for your help!<br>
Tiina</p>
<p>old playlist/player :</p>
<p><em>Tiina Teal</em> | <em>MPress Records</em> <em>Publicity and Marketing Manager</em> 118 E 28th Street, Suite 1010 | New York, NY 10016<br>
<a href="mailto:tiina@mpressrecords.com">tiina@mpressrecords.com</a> | <a href="http://www.mpressrecords.com">www.mpressrecords.com</a></p>
<hr>
<p><em>PRE-ORDER</em> Rachael Sage <a href="http://rachaelsage.com/">http://rachaelsage.com/</a> <a href="http://rachaelsage.com/">http://rachaelsage.com/</a>/ "<em>JOY! <a href="https://mpressrecords.myshopify.com/collections/frontpage/products/joy-ep">https://mpressrecords.myshopify.com/collections/frontpage/products/joy-ep</a></em><br>
" HERE <a href="https://mpressrecords.myshopify.com/collections/frontpage/products/joy-ep">https://mpressrecords.myshopify.com/collections/frontpage/products/joy-ep</a>!<br>
<a href="https://mpressrecords.myshopify.com/collections/frontpage/products/joy-ep">https://mpressrecords.myshopify.com/collections/frontpage/products/joy-ep</a><br>
Seth Glier <a href="http://sethglier.com/">http://sethglier.com/</a> / "<em>BIRDS<br>
<a href="https://itunes.apple.com/us/album/birds/id1248977857">https://itunes.apple.com/us/album/birds/id1248977857</a>" * OUT NOW!<br>
*Sean Kelly</em> <a href="http://www.seankellymusic.com/">http://www.seankellymusic.com/</a> / "<em>TIME BOMB, BABY</em> <a href="https://itunes.apple.com/us/album/time-bomb-baby/id1287720698">https://itunes.apple.com/us/album/time-bomb-baby/id1287720698</a>" OUT NOW!</p></div>Tiina Tealtag:support.storyamp.com,2011-09-16:Comment/439486952018-01-03T17:35:11Z2018-01-03T17:35:11ZDisconnecting Soundcloud<div><p>Hey Tiina,</p>
<p>I apologize for the delay but your Soundcloud issue should now be permanently fixed. Please let us know if you see otherwise.<br>
Thank you,<br>
StoryAmp Team</p></div>dmitri