deeplastik's Avatar


14 Sep, 2014 12:17 AM

Hi, I have just upgrade my plan to see how its works...and did not see any special info like this is for one month or anything like tat, so I downgrade it again, but I saw tat my bank past 30 $ to storyamp. The question is if I upgrade again, to use tis month the new opportunities (fancy list, press etc), I have to pay again?.
Can you upgrade it for me to try this month, and I will see in the next month if I pay again,

Best, Regards

Carlos (aka deeplastik)

  1. Support Staff 1 Posted by dmitri on 14 Sep, 2014 12:41 AM

    dmitri's Avatar


    Go ahead and upgrade again and if you get charged again, please let me know and I'll take care of it.

    Thank you,


  2. 2 Posted by deeplastik on 14 Sep, 2014 02:48 AM

    deeplastik's Avatar

    Ok...let me 1 min

  3. 3 Posted by deeplastik on 14 Sep, 2014 03:11 AM

    deeplastik's Avatar

    Mmmm, Yes I have payed again...2 time 30 $...
    check it to confirm please


  4. Support Staff 4 Posted by dmitri on 14 Sep, 2014 11:51 AM

    dmitri's Avatar


    I credited you back for the second payment.

    Thank you,


  5. 5 Posted by Giselle on 15 Oct, 2014 09:29 PM

    Giselle's Avatar

    Hi, I meant to only upgrade to premium ($30), but I think it upgraded to a level over that. Looks like I got upgraded/charged for the $30 and then for the $100. I only want to try the premium for $30 per month. Please can you make sure I am not over charged? It certainly looks that way.

    Also, I thought I got "fancy listings" with the premium upgrade, but the option is still coming up as an up-charge. If I cannot access the promised functions I just want to downgrade to "free", because I don't see a benefit for the monthly charge otherwise.

    Thanks for addressing this as soon as possible.

  6. Support Staff 6 Posted by dmitri on 15 Oct, 2014 09:34 PM

    dmitri's Avatar

    Hi Giselle,

    I will contact you directly via email to resolve this.

    Thank you,

    Dmitri Vietze

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