Email has already been taken

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Spam

27 Dec, 2012 05:04 PM

As the music director of an alternative rock station, I received an email from an artist who wished to share their music with us. When I clicked the link to download the artist's three-song sampler, it asked me to sign in or sign up. I opted to sign up, but I did not realize at the time that the website was signing me up as an artist, rather than a journalist.

I noticed this error only after verifying my account, so I cancelled the account, intending to re-register as a journalist.. When I attempted to do that, however, I was given an error message stating "Email has already been taken".

How can this be fixed so that I can sign up as a journalist using that email address?

  1. Support Staff 1 Posted by dmitri on 28 Dec, 2012 12:38 PM

    dmitri's Avatar

    Hi there,

    I manually removed your email address from our system. Please apply for a journalist account here:

    https://www.storyamp.com/writer/sign_up

    Please let us know if the system still will not allow you to apply. Note that our journalist sign up process requires approval so that we do not accept non-journalists into our system.

    Thank you for your support of StoryAmp!

    Dmitri Vietze
    founder/CEO
    StoryAmp, LLC

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