I found this to be confusing, causing frustration as I had to
reenter my proposed password twice each time i was unable to
correctly operate the video game.
After the first confusion thinking it was an ad popup it still took
many tries to grasp and complete the animated task.
This may be great for casual gamers, but for those of us who
spend most of our time dealing with words and numbers it is
disorienting and infantalizing. I feel condescended to and
I am not a toddler and I don't enjoy being forced to play a
cartoony video game in order to do business. Especially one that is
buggy and difficult to operate on varying devices.
Captcha is a pain but this is just as bad or worse for those of
us who are not angry bird tossers or farmville fans.
dmitri on 28 Sep, 2012 12:28 AM
Jack, I have contacted you directly to help you set up an
account if you are still having problems. Sorry about that. I am
not really sure what the problem is, but I am more than happy to
help you get your account setup directly.
dmitri on 28 Sep, 2012 12:31 AM
Andrew, I apologize the captcha has been so frustrating to use.
We used the traditional ReCaptcha earlier and found that even WE
could not read the letters clearly enough to type them, so we tried
something innovative and new. From what I understand from
researching Captchas, spambots eventually figure out a way around
them, and then the captcha engineers have to make the tests harder
and harder. We had hoped the Are You a Human system was more
playful and easier. If other users prove to have as much difficulty
as you, we will have to find yet another alternative. This is great
feedback and I appreciate you taking the time to give it.
Meanwhile, were you finally able to get an account started?
I really do appreciate the effort you took to sign up and leave
this feedback. I hope from here out you have a great experience
Andrew Jon Thom...
on 28 Sep, 2012 02:09 AM
I eventually got my account started.
My suggestion would be to give users a choice of methods
Another possibility to consider is that you may find this type of system is
not truly needed. I use several different types of systems on my various
websites. Surprisingly, I have found that my spam bot blocking
communication forms attract way more modern spam bots than my unprotected
addresses and sign up forms.
As modern spammers constantly adapt to new technologies, as you pointed
out, they must necessarily pay less and less attention to older ones, which
has resulted in a greatly lessened incidence of attacks on unprotected
forms supplanted by an intense focus on attacking all the latest captcha
and other protection schemes.
More and more sites are dumping the endless cycle of the captcha scheme
arms race (remember what bankrupted the USSR?) in favor of a good old
fashioned email confirmation link.
Just a left field suggestion to ponder, or better yet, to test! Better to
know than to assume either way, but often the tried and true simple
solution is a lot more effective and less trouble than trying to keep ahead
of the latest gizmos all the time.
Andrew Jon Thom...
on 28 Sep, 2012 02:18 AM
One more point about are you human
Having an animated mini game suddenly pop open unexpectedly is
fundamentally the biggest problem
An animated mini game popup is most often (ie always until now) associated
with unwanted spammy advert popups of the worst kind.
Popuos with games are almost always insidious scams.
The idea is great except they are fighting the psychology of the web which
has trained prudent users to avoid these game popups like the plague.
It seems a fatal flaw in this otherwise clever idea.
That and the fact that some of us do not like video games. Like me.
Again, giving users a clearly stated choice of methods would help with both
Though a simple tried and true email confirmation link always seems to work!