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Eric Mcelroy's Avatar

Eric Mcelroy

02 Aug, 2016 01:13 AM

I recieved my confirmation email but when I click on the link it says invalid token please help

  1. Support Staff 1 Posted by dmitri on 02 Aug, 2016 01:18 PM

    dmitri's Avatar

    Hey Eric,

    I seem to be able to impersonate you fine. Have you closed the browser and just tried logging in regularly from here?
    https://www.storyamp.com/users/sign_in

    Please try that, insert your email and password, then you should see the 'Insert your band name' page. If not, please let me know and we'll get this fixed for you.

    Thank you,
    StoryAmp Support

  2. 2 Posted by Tribe Cove on 02 Aug, 2016 01:49 PM

    Tribe Cove's Avatar

    It still does not work, I have no idea why.

  3. Support Staff 3 Posted by dmitri on 03 Aug, 2016 01:37 PM

    dmitri's Avatar

    Hey Eric,

    Our account manager Garrett @ StoryAmp has sent an email to [email blocked]. Please find that email, follow those instructions, and let him know how it goes. You should be good now.

    Thank you,
    StoryAmp Support

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