tag:support.storyamp.com,2011-09-16:/discussions/problems/276-error-message-when-uploading-songStoryAmp: Discussion 2015-06-11T11:56:28Ztag:support.storyamp.com,2011-09-16:Comment/370071212015-06-01T19:16:07Z2015-06-01T19:16:08ZError Message When Uploading Song<div><p>Hello!</p>
<p>I am having trouble uploading a song. It is an mp3 file and I
have tried both a 3.56MB and 7.88MB file. They both result in an
error message saying "There was an error processing the song.
Please check that it is a valid mp3/WAV file." I tried uploading a
different song that is an even larger mp3, and it uploaded with no
problem. The file is not corrupt and plays perfectly. Any help is
appreciated.</p>
<p>Thanks!</p></div>Brittanytag:support.storyamp.com,2011-09-16:Comment/370071212015-06-11T11:56:26Z2015-06-11T11:56:26ZError Message When Uploading Song<div><p>Hey Brittany,</p>
<p>Seeing that you have successfully uploaded various MP3s and Wavs
to all three of your artists and I just test uploaded a wav file at
36 MB with no problem, it's safe to say something is wrong with
that specific track.</p>
<p>Maybe try converting it to 320 kbps in your iTunes and see if
that works?</p>
<p>Please keep me updated on your status.</p>
<p>Thank you,<br>
Dmitri @ StoryAmp</p></div>dmitri