tag:support.storyamp.com,2011-09-16:/discussions/problems/229-photos-not-displaying-correctlyStoryAmp: Discussion 2016-08-12T01:45:28Ztag:support.storyamp.com,2011-09-16:Comment/334706252014-06-23T19:28:02Z2014-06-23T19:28:02ZPhotos not displaying correctly<div><p>Hi Ayana,</p>
<p>When you got to your Dispatch Preview or Artist Page, and click
on the<br>
photo and download the original image, are the photos still getting
cut<br>
off?</p>
<p>Thank you,</p>
<p>Dmitri Vietze<br>
founder/CEO<br>
StoryAmp, LLC</p></div>dmitritag:support.storyamp.com,2011-09-16:Comment/334706252014-06-24T16:37:11Z2014-06-24T16:37:12ZPhotos not displaying correctly<div><p>Hi Dmitri,</p>
<p>No, when I download the original photos from my artist page they
are not<br>
getting cut off.</p>
<p>Ayana</p></div>Ayana Soyinitag:support.storyamp.com,2011-09-16:Comment/334706252014-06-25T15:15:11Z2014-06-25T15:15:11ZPhotos not displaying correctly<div><p>Hi Ayana,</p>
<p>When we created our platform we used an existing method for
uploading the<br>
photo and having it automatically create "thumbnails." The idea was
to keep<br>
the cost of building the application low and making it simple for
users.<br>
However, we are in the process of creating a "framing" tool to
allow users<br>
to control how the thumbnails are rendered on your StoryAmp
profiles and<br>
dispatches.</p>
<p>Thank you for your patience!</p>
<p>Dmitri Vietze<br>
CEO/founder<br>
StoryAmp, LLC</p></div>dmitri