I was trying to downgrade the account so I wouldn't be charged $30, but my
credit card needed to be re-entered. I updated the CC # then tried to
downgrade. The screenshot shows the error I got. The error states:
* Cannot change to this plan due to current usage restrictions. Possible
> causes: currently exceeding the number of allowed premium artists for your
> new plan.
dmitri on 13 May, 2014 04:13 PM
I am not sure why it issued that error, but I was able to manually able to
downgrade your account. Please take a look at your account and let me know
if you have any other questions or need anything else.
Hi Dmitri, I love storyamp and have been singing its praises to my friends. We just don't have that much going on right now and I can't afford the $30 at the moment. I plan to re-up to premium later this year.