tag:support.storyamp.com,2011-09-16:/discussions/problems/219-your-site-wont-let-me-downgradeStoryAmp: Discussion 2014-05-13T16:16:46Ztag:support.storyamp.com,2011-09-16:Comment/329437602014-05-13T13:52:24Z2014-05-13T13:52:24ZYour site won't let me downgrade.<div><p>Can you please tell me what you attempted to do, how you
attempted, and<br>
what happened? I will help you get this fixed right away.</p>
<p>Thank you,</p>
<p>Dmitri Vietze<br>
founder<br>
StoryAmp, LLC</p></div>dmitritag:support.storyamp.com,2011-09-16:Comment/329437602014-05-13T16:07:19Z2014-05-13T16:07:19ZYour site won't let me downgrade.<div><p>I was trying to downgrade the account so I wouldn't be charged
$30, but my<br>
credit card needed to be re-entered. I updated the CC # then tried
to<br>
downgrade. The screenshot shows the error I got. The error
states:</p>
<ul>
<li>Cannot change to this plan due to current usage restrictions.
Possible > causes: currently exceeding the number of allowed
premium artists for your > new plan.</li>
</ul>
<p><a href="http://bit.ly/sHSFGate">http://bit.ly/sHSFGate</a></p>
<p><em>"Loud Guitars"</em>, <a href=
"http://bit.ly/sHSFGate">http://bit.ly/sHSFGate</a>May Black's
voice delivers<a href=
"http://bit.ly/sHSFGate">http://bit.ly/sHSFGate</a></p></div>bookingtag:support.storyamp.com,2011-09-16:Comment/329437602014-05-13T16:13:44Z2014-05-13T16:13:44ZYour site won't let me downgrade.<div><p>I am not sure why it issued that error, but I was able to
manually able to<br>
downgrade your account. Please take a look at your account and let
me know<br>
if you have any other questions or need anything else.</p>
<p>Thank you and apologies for the inconvenience!</p>
<p>Dmitri</p></div>dmitritag:support.storyamp.com,2011-09-16:Comment/329437602014-05-13T16:16:45Z2014-05-13T16:16:45ZYour site won't let me downgrade.<div><p>Hi Dmitri, I love storyamp and have been singing its praises to
my friends. We just don't have that much going on right now and I
can't afford the $30 at the moment. I plan to re-up to premium
later this year.</p>
<p>Will I still be charged?<br>
Rip</p></div>booking