Problem with Video upload-

Nathan Windsor's Avatar

Nathan Windsor

22 Sep, 2013 09:13 PM

Hi Story Amp=

I input my youtube address for my video, and it doesn't seem to load onto story amp. There is just an error message that appears in a small youtube window.

Please help! How am I supposed to upload a youtube video?

-Thank you~

  1. Support Staff 1 Posted by dmitri on 23 Sep, 2013 01:28 PM

    dmitri's Avatar

    Hi Nathan,

    What is the YouTube URL please?

    Thank you,

    Dmitri Vietze
    founder
    StoryAmp, LLC

  2. 2 Posted by AmeriGo Go on 23 Sep, 2013 05:36 PM

    AmeriGo Go's Avatar
  3. Support Staff 3 Posted by dmitri on 24 Sep, 2013 02:08 PM

    dmitri's Avatar

    This is a weird case. I tried putting in your video link myself a few times
    and got the same result. I then tried adding some other random video links
    and those worked. So then instead of copying and pasting the main link, I
    used the Share link in YouTube, copied and pasted that, and for whatever
    reason, that worked.

    So your 'Wear You Out' video is there now, but in the process I deleted
    your other video link and rearranged the order (sorry about that!). So
    please go into your account, add the 2nd video link you had before, and
    this time use the Share link in Youtube, don't copy and paste the main http
    link. Then you might rearrange the order as it was.

    Let us know if you have any more problems.

    Thank you!

    Dmitri

  4. 4 Posted by AmeriGo Go on 24 Sep, 2013 07:41 PM

    AmeriGo Go's Avatar

    Thank you Dmitri!

    I got it working!

    I appreciate your help, man-

    Cheers!
    Nathan

  5. Support Staff 5 Posted by dmitri on 24 Sep, 2013 07:51 PM

    dmitri's Avatar

    Great! Thanks for using StoryAmp and for letting us know of the pothole in
    our lawn! :)

    Stay in touch,

    Dmitri

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