Soundcloud issues

Tom's Avatar

Tom

29 May, 2013 09:07 AM

I am having problems with the Soundcloud connection, or more correctly: I have connected my soundcloud page to my storyamp profile, but there is no Soundcloud set list showing in my profile, only the Sondcloud connect / disconnect button. I have tried to disconnect / reconnect, but still no lists to choose from on my profile.

The instruction says: "You will see your SoundCloud Set Lists appear in your StoryAmp Profile", but this doesn't seem to happen

  1. Support Staff 1 Posted by dmitri on 29 May, 2013 10:13 AM

    dmitri's Avatar

    Hi Tom,

    I am sorry to hear about the problem. Can you please double-check to make
    sure you have created a SET in your SoundCloud account with at least one
    track in that set? SoundCloud does not require a set (though they do allow
    for it). StoryAmp REQUIRES a set for the SoundCloud Connection. Then, once
    you have done that, please disconnect your SoundCloud account in you
    StoryAmp Artist Profile and re-connect it. Please let me know if that works
    or not.

    Thank you,

    Dmitri Vietze
    founder
    StoryAmp, LLC

  2. 2 Posted by Tom on 29 May, 2013 10:32 AM

    Tom's Avatar

    Hi Dmitri

    I have multiple sets in my Soundcloud account (https://soundcloud.com/ccap/sets)
    Tried to disconnect and re-connect. No change. I've enclosed a screen dump

    Tom

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac