tag:support.storyamp.com,2011-09-16:/discussionsStoryAmp: Recent Discussions 2024-03-20T10:14:23Ztag:support.storyamp.com,2011-09-16:Discussion/46434154622024-02-29T06:27:42Z2024-02-29T06:27:43Zdelete account<div><p>Hello,<br>
How do I delete my account?<br>
I don't see an option for that on the site.<br>
Thanks</p></div>Amy Hailstonetag:support.storyamp.com,2011-09-16:Discussion/45113400622024-01-11T10:46:11Z2024-01-16T10:03:17ZI've been charged €237<div><p>Hello,</p>
<p>I'm waiting for your answer.</p>
<p>Thank you</p></div>microscopitag:support.storyamp.com,2011-09-16:Discussion/36689840922023-08-04T16:26:09Z2023-08-04T16:26:10ZNeed to update mailing address<div><p>I need to update my mailing address and I haven't figured out how to do it.</p>
<p>The team email bounces back to me, so what are my options?</p></div>Ken Drydentag:support.storyamp.com,2011-09-16:Discussion/24957087622023-01-27T15:53:41Z2023-03-28T16:24:52Zemail address changed - can not access my account<div><p>Hi Dmitri,<br>
All is good with the account currently. Thanks.<br>
Eric<br>
ERIC E. VAN MONCKHOVEN<br>
<em>Music4You <a href="http://music4younet.wixsite.com/music4you">http://music4younet.wixsite.com/music4you</a></em> Music PR - Export Management - Artist Consulting<br>
<a href="mailto:music4you.net@gmail.com">music4you.net@gmail.com</a><br>
+39 3312068969</p>
<p>Book a Concert with Us Now!<br>
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WORLD . Luca Bassanese - Antonio Smiriglia - Karkum Project<br>
JAZZ. Antonio Lizana - Daniel Garcia Trio - Ellipsis Quintet</p>
<p><em>NEW Check and subscribe to our Newsletter <a href="https://us9.list-manage.com/subscribe?u=1a714c8cb5834869befd843d9&id=b3916ecba4">https://us9.list-manage.com/subscribe?u=1a714c8cb5834869befd843d9&id=b3916ecba4</a></em></p>
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28/03/23,<br>
18:24:11</p></div>Eric E. van Monckhoventag:support.storyamp.com,2011-09-16:Discussion/192984872020-06-26T16:40:32Z2022-12-16T14:07:47ZScheduled Reoease<div><p>Ok Thankyou so much!</p></div>Joseph Hayestag:support.storyamp.com,2011-09-16:Discussion/22277103222022-12-07T13:50:30Z2022-12-08T15:57:59ZSoundcloud link for artists<div><p>Hi Phil,</p>
<p>We had problems with the SoundCloud connection years ago. We have our own<br>
audio hosting feature for premium users. Have you tried that? Otherwise you<br>
can use the link section.</p>
<p>Thank you,</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/194885272020-12-27T10:48:38Z2022-12-07T17:03:01ZMusic Category<div><p>I agree. I'm an artist and StoryAmp could us an "Americana" musical category too.</p></div>Phil Gammagetag:support.storyamp.com,2011-09-16:Discussion/19058398322022-10-14T19:09:05Z2022-10-14T19:09:06ZUnable to access music you promote in an email to me<div><p>You send me details of new albums in my categories and I really appreciate that! Thank you!</p>
<p>Up until now I have been able to download those albums and play them on my radio show.</p>
<p>Today, when I tried to do this, I was asked to Sign In. But having done that I was led to a screen which tells me there are no albums in my categories for me to download.</p>
<p>When I try to download from the email I am asked to sign in.</p>
<p>Wondering what has changed and if I can ever download anything again from your site.</p>
<p>Steve</p></div>Steve tag:support.storyamp.com,2011-09-16:Discussion/17975452922022-10-08T19:38:57Z2022-10-10T12:02:17ZDeleting/closing old account<div><p>Hi Carlos,</p>
<p>Thank you for your message. We have deleted your account from StoryAmp.</p>
<p>Best of luck,</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/224400122022-03-29T18:37:13Z2022-04-02T11:25:49ZPremium Member<div><p>Hi Bruce,</p>
<p><></p>
<p>Fancy Listings are never Free. But Tour Fancy Listings are included with a<br>
Premium account which is $30/month.<br>
Release Dispatches are $250 per genre list you select.</p>
<p><></p>
<p>Pro accounts are $100/month and include Tour Fancy Listings for up to five<br>
artists. They also also include an Outreach tool which allows you to email<br>
your own press lists (uploaded via CSV). Once you have the Outreach Tool,<br>
you can utilize the Announcement type of Dispatch.</p>
<p><></p>
<p>The only two ways to do this is:<br>
1. Create a future release date for the release you are promoting to<br>
accommodate StoryAmp's hardwired 6/4/2 week schedule of emailed Dispatches.<br>
OR<br>
2. Have a Pro account and target your own press lists (not the StoryAmp<br>
press lists).</p>
<p>Sorry for the confusion and I hope these answers help!</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/214719922022-03-24T06:06:36Z2022-03-24T16:28:52ZDispatching <div><p>Thank you for your question. Please share with us what email address is<br>
associated with your StoryAmp account so we can look into your specific<br>
situation.</p>
<p>Thank you,</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/211278622022-03-22T15:15:07Z2022-03-22T16:41:07ZHELP - I had to make a quick change and my press release disappeared!!<div><p>Hi Ulises,</p>
<p>Unfortunately, there is no way to recover a canceled Dispatch. I am so<br>
sorry! I bet you can make it great again even faster the second time<br>
around.</p>
<p>Best of luck!</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/197126622022-01-16T19:04:01Z2022-02-20T12:32:45ZPassword won't reset/Won't take old one<div><p>Stuart,</p>
<p>Apologies for the delay! Please try to log in using your NEW email address<br>
and your OLD password. Does that work?</p>
<p>Thank you,</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/205102422022-01-21T10:38:11Z2022-01-21T10:38:14ZHow can I use BullGuard for spyware removal?<div><p>Well, BullGuard can help you very effectively with the process of spyware removal as there is BullGuard anti-spyware that you can use for the safety and for the security of the computer or your device against it. If you still need to know anything more than for that you should get in touch with the team of technicians they are available at the service of the users all the time.</p>
<p>Read More: <a href="https://bullguard-contact.co.uk/">https://bullguard-contact.co.uk/</a></p></div>thomiejoytag:support.storyamp.com,2011-09-16:Discussion/205025422022-01-20T11:12:56Z2022-01-20T11:12:59ZNetflix not working for some movie | 0800-368-9065<div><p>If some movies are now not available on Netflix, but they were there earlier then that can be a problem of acquiring rights, Netflix sometimes renews the rights sometimes it does not. So, this is all about why some titles are removed from it after some time though they are there earlier. You can go to the team of technicians whenever you feel like it.</p>
<p>Read More; <a href="https://www.uk-supportnumber.co.uk/netflix-customer-service.php">https://www.uk-supportnumber.co.uk/netflix-customer-service.php</a></p></div>lillyanaroy12tag:support.storyamp.com,2011-09-16:Discussion/197008722021-12-29T11:56:08Z2022-01-19T03:22:13ZREFUND<div><p>Hi Lucas,</p>
<p>StoryAmp sends out Dispatches 6, 4, and 2 weeks before the release date. So<br>
one possibility is you entered it too late. Another possibility is that our<br>
press list for the genre seletected wasn't as strong as other genres.</p>
<p>Thank you,</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/196854712021-12-02T21:00:07Z2021-12-02T21:01:06Zprimary photo <div><p>how do i change the primary photo</p></div>joethebluesman tag:support.storyamp.com,2011-09-16:Discussion/196847652021-12-01T21:46:36Z2021-12-02T11:23:59ZRefund<div><p>Hi, i bought a premium subscription thinking i could apply it to release</p>
<p>But i learn in the forum it was only for EVENT</p>
<p>I wonder if i could go have a refund.</p>
<p>I took a fancy list instead, more revelant for me right now</p></div>incandescentmusiquetag:support.storyamp.com,2011-09-16:Discussion/196827712021-11-29T22:01:45Z2021-12-02T11:24:16ZPremium plan and dispatches<div><p>Hi, i'm Lucas, from Résilience.</p>
<p>I recently upload my program for my lastest and next release.</p>
<p>On my last dispatche, from 11/21, i've had no result: no download, no impressions, no sent, no opens...</p>
<p>So i don't understand what's the purpose of having a premium account.</p>
<p>How can i imrpove my results ?</p></div>incandescentmusiquetag:support.storyamp.com,2011-09-16:Discussion/195884762021-06-04T02:33:32Z2021-06-07T16:44:51ZError charging<div><p>Hey, do you know how long does it take so I can see the money back to my account? Thank you!</p>
<p>Sent from my iPhone</p></div>Ruben Rojastag:support.storyamp.com,2011-09-16:Discussion/195887822021-06-04T17:57:26Z2021-06-04T17:57:28Z300$ refund<div><p>Hey, I need 300$ refund charged yesterday please</p></div>Ruben Rojastag:support.storyamp.com,2011-09-16:Discussion/195731222021-05-08T08:44:25Z2021-05-08T08:44:27ZBBC Radio 1 and BBC Radio 6 Music<div><p>Hi there</p>
<p>I know its tough to get attention from the BBC guys, even locally. Do you guys send music to them though?</p></div>Christag:support.storyamp.com,2011-09-16:Discussion/195493432021-03-30T05:09:29Z2021-04-09T15:24:19ZCannot Publish<div><p>Great! Did you figure out what caused the problem?</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/194947102021-01-04T17:25:11Z2021-01-05T20:23:59ZFancy Listing Question<div><p>Hi Shayna,</p>
<p>We have refunded you the $30. Thank you!</p>
<p>The StoryAmp Team</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/194906722020-12-30T01:46:09Z2021-01-04T18:55:17Znot allowing collaboration<div><p>Phew!</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/194904722020-12-29T19:49:27Z2021-01-04T17:29:13ZFancy Listing Question<div><p>Waiting for reply....</p></div>shayna gladstonetag:support.storyamp.com,2011-09-16:Discussion/194866412020-12-23T17:09:01Z2020-12-23T17:50:26ZCard Declined<div><p>Note that we don’t take American Express.</p></div>dmitritag:support.storyamp.com,2011-09-16:Discussion/193098132020-07-14T03:17:57Z2020-12-19T06:53:13ZFollowing up on dispatches <div><p>I think they should add more features on the free account,this is a great way to gain more customers in the future. <a href="https://gachaclub.io/">le site officiel</a> the <a href="https://chrome.google.com/webstore/detail/roblox-on-laptop-pc/mckfhicmgpkjgchildjdaiooedjnbmig">roblox pc</a> game and start your adventure in this multiplayer game with minecraft graphics that you will surely enjoy playing</p></div>Jim Harxmontag:support.storyamp.com,2011-09-16:Discussion/59543472012-02-20T17:50:22Z2020-12-19T04:46:42Zvalue of service<div><p>I am so happy to find this WebKit browser guide because I am so confuse on some of the controls. Check <a href="https://chrome.google.com/webstore/detail/among-us-on-laptop-pc/elilmhkjpkhgfnjeaaffolbckomdhgoe">among us pc</a> or <a href="https://chrome.google.com/webstore/detail/roblox-download/nakdcncijhkcmddamddacldedjidnkon">roblox download</a> if you are looking for a free to play game on your PC and mobile. Among Us game is the top grossing game of 2020 and you will surely enjoy the thrill and excitement it gives.</p></div>Jim Harxmontag:support.storyamp.com,2011-09-16:Discussion/139854892014-06-25T02:24:18Z2020-12-19T03:11:08ZDistribution Schedule Not Optimal !<div><p>I am so glad that I came along this useful topic. check out this MOBA game where you can battle with a 5v5 game. You can choose different kind of characters with different roles in the game. <a href="https://chrome.google.com/webstore/detail/mobile-legends-pc/pijcadndgpbkhekppnfinnefkaeipkfa">mobile legends pc</a> will let you choose your account avatar. <a href="https://chrome.google.com/webstore/detail/free-fire-pc-download/ccecnppcicpgeljifkagpngpgbabaepm">free fire download</a> is another game with amazing gameplay and graphics</p></div>Jim Harxmon